The 7 Errors that can break your CRM

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Created on 16 September, 2007by emmedi

A marketer with experience in traditional marketing, Internet marketing and CRM.

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An analysis of the 7 errors most people do about CRM, why those errors are deadly for CRM and how to avoid them.

Presentation held by Marco De Veglia in Summer 2006 at Bogota', Colombia (English language)

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